Order Authorization
All orders must be placed by customer authorized personnel only. Branded Awards will not be responsible for orders placed that are unauthorized.

Artwork
Final artwork is e-mailed, faxed, or mailed prior to production for approval by the customer or an authorized representative of the customer.

Acknowledgment Form
For order clarification purposes, all orders are acknowledged by e-mail, fax, or by mail. Upon receipt, please review this document carefully and contact us immediately with any discrepancies. The customer is responsible for reviewing all terms and conditions set forth in the acknowledgment form. Asigned acknowledgment form that we have received via fax or mail constitutes your acceptance of the terms and conditions as stated in the document. Should you decide to e-mail the acknowledgment form back to us as an attachment or otherwise, without an authorized signature, the receipt of the e-mail by Branded Awards will constitute your acceptance of the order as stated in the document.

Billing and Payment
A 50% deposit is required before work begins on all orders, with the balance due upon receipt of the order. Net 30 day terms will be granted to schools and government agencies with a valid purchase order and to customers with established credit. A credit application must be completed to establish credit terms. Please allow 3-4 weeks to process the credit application. A 2% pre-payment discount will apply on all orders where full payment is received at the time the order is placed. Visa and Mastercard are accepted. Sales and use taxes, if applicable, will be paid by the customer. Specific to some products and due to the nature of our business, we reserve the right to ship and invoice 5% over or under the total quantity ordered.

Shipping
Less-Than-Minimum Orders with less-than-minimum quantities required, as stated in the product notes, are available under certain circumstances. A minimum order charge of $25.00 will apply. For further details, please contact your customer service representative.

Cancellation Charges
Orders canceled during production and prior to shipment will be charged an amount equal to the percentage of completion of the order at the time the order is canceled.

Pre-Production Samples
Some award lines are available for pre-production samples to be produced and delivered for review prior to the actual production of the order. For further details, please contact your customer service representative.

Web site Pricing
Prices depicted throughout the Web site are current and subject to change without any prior notice. In the event of a price increase, every effort will be made to provide advance notice of such an increase.

Errors and Omissions
Branded Awards has made every effort to accurately publish its pricing, notes, and other general information in this Web Site. If an error has occurred in pricing, quantity breaks, delivery times, or in some other area of pertinent information, which may or may not affect your order, we reserve the right to override what is published and provide to you the accurate information at any time during the course of the ordering process.

Rights to Promotion
Branded Awards reserves the right to use any and all products produced for sale to customers in any advertising, direct mail, collateral materials, tradeshow booth, or other marketing vehicles and displays unless otherwise specified in writing by the customer at the time the order is placed. Products displayed in any advertising, marketing, display, or promotional vehicle are shown as examples of the type and quality of the products produced. They are not represented for resale, nor are they to be construed as product or brand-name endorsements for the registered mark owners.

Trademarks, Registration Marks, and Copyrights
The customer shall defend, hold harmless and free of all liability, Branded Awards regarding trademark, registration mark, or copyright infringements and/or disputes. Branded Awards assumes the customer has permission prior to production to use all registered designs, marks, logos, graphics, and other artwork submitted for the express purpose of reproduction of same into custom medals and/or other awards. The customer agrees to assume any and all responsibility and liability resulting from trademark, registration mark, or copyright infringement actions or demands brought against Branded Awards.